Welcome to the 3rd segment of my Dealers to Avoid series. Here, I will talk about actual experiences I have had, and can quite possibly happen to you too. Dealers to avoid doesn’t always mean you shouldn’t do business with them anymore, although there are some relationships that cannot be repaired. Due to potential liability issues, I will not name names so as to protect myself.
Incident #1: The Lying Kid
This happened at a major US coin show and involved a large, well-known coin company. I saw a coin I wanted at one of the booths. A young man, probably in his 20s was working there. I viewed the coin and proceed to make a deal regarding the price with him. Once we agreed to a price, I told him I will be stepping out to complete a deal and then come back. When I came back, the young man quoted me a price $100 higher. There were now more staff there, older men who worked at the table. I confronted the kid about the price we agreed to and he declared that no agreement was ever made. Ok, if you made a mistake, just admit it. Why would you need to lie? It’s a bit scary to work with liars.
Incident #2: The Tired Dealer
At a coin show, I show my coins to a dealer and we haggle over the price. He made an offer and I did not agree. So I proposed to make a counteroffer. This dealer was apparently too tired and told me he didn’t want to work with me anymore. He thought I was being too tough. There was a bit of misunderstanding and drama, but in the end at least he was cool enough to admit he was a little tired and told me to come back at another time.
Incident #3: What is it with kids these days?
Not sure if this is what most kids do these days, but I have a habit of taking notes on my phone, including information about my coins, their prices, and other numbers. Maybe I look young, but I was 42 when this happened. When doing business with dealers, I often glance down on my phone, sometimes when they talk to me. When they talk I listen, and one time a dealer was offended because he was giving me his numbers while I was taking notes down on my phone. I had to reassure him about what I was doing, that I wasn’t ignoring him, and that I was actually trying to write down what he was saying to me on my phone. Communication is key to a successful business transaction, and it’s not always easy.
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Incident #4: A dealer in Taiwan
I visited a dealer‘s room while I was in Taiwan. It was one room among many other dealers who had their own separate rooms. At one of the dealers, I asked to see some of his coins. He takes them out and I examine them. I ask for a price and decided not to buy. Apparently this offended him and he put the coins away quickly and wouldn’t show me anything else. I walked out.
Incident #5: Call Security!
At a major US coin show, there was a dealer who was often busy but I have done business with before. He is an elder man, and our transactions seemed to go smoothly although we didn’t always agree on price and nor do we always conclude with a sale. This is not uncommon in my experience. Just a few days ago, I visit him, trying to catch a time when there were not too many people at his table. Apparently a bit vexed, he replied “not now.” I got the message, so I came back later. And now, I was told the real reason. He tells me he doesn’t want to deal with me, saying that I was too tough. Now, when a dealer tells me he doesn’t want to do business with me anymore, I take it very seriously. I asked why. He didn’t give me any specifics, just didn’t want to work with me. He has a right to do so sure, but this bothered me. I would have wanted a chance to resolve any issues, but it wasn’t before long that this man felt more irritated and straight up told me to go away. I didn’t go away. I thought there may be something else that was bothering him or some kind of misunderstanding. It felt all wrong. Not sure about what to say, I asked him if there was something that I could do. He said no. The man then told me to go away or else he was calling security. Maybe he felt harassed, but I think this was a bad decision on his part. When you threaten to call security on someone, you should expect an emotional reaction. Doing something like that is very provocative, and I can tell you, people aren’t robots and each one will react differently, possibly in unfriendly ways. I wasn‘t going to let him push me around like this. I would have wanted to talk more, I wasn‘t there to steal from him or harass him. I didn’t leave right away, I took it slow. When he got more angry, that’s when I walked away.
Coin collecting should be an enjoyable hobby and most dealers I have encountered are friendly and enthusiastic. We are professionals at a coin show to do business. Take your drama outside. Stop being a baby and talk it out like a man without calling the cops. If you don’t want to talk just say talk later. This was the most rotten experience in my 7 years of active brouse floor business. What a nut-case!
more to come…
